The president and founder of Thumbay Group, Dr. Thumbay Moideen, said that the Group is already working on it and anticipates launching it before the end of this year, around October. It will be a full-fledged virtual hospital where patients can visit the doctor wearing an avatar. We will enable patients to view what the hospital appears to be in the metaverse if necessary to accommodate medical tourism.
In January, the UAE Ministry of Health and Community Protection inaugurated the first customer service center using metaverse technologies in Dubai (MOHAP). Additionally, this facility easily accommodates clients' needs in 3D environments while giving them a sensory experience that is participatory and fully immersed in digital technology. Patients can log into Meta Health immediately and chat with a live agent at the Customer Satisfaction Center. Regarding employees, the UAE healthcare organization has consulted a company that will train all the doctors on how to deal with patients in the metaverse.